At Aazad mithai, our commitment to quality and customer satisfaction is paramount. We understand that sometimes, despite our best efforts, situations may arise where a cancellation or refund is necessary. We strive to make this process as smooth and hassle-free as possible for our valued customers.

Cancellation Policy: In the event that you need to cancel an order with us, we kindly request you to notify us as soon as possible. We understand that plans can change, and we want to accommodate your needs to the best of our ability. However, please note that cancellations made within 24 hours of the scheduled delivery or pickup time may be subject to a cancellation fee. We appreciate your understanding in this matter as our team invests time and resources in preparing each order to meet our high-quality standards.

Refund Policy: If, for any reason, you are not satisfied with your order from Aazad mithai, we encourage you to reach out to our customer service team promptly. We take all customer feedback seriously and will investigate any concerns to ensure your complete satisfaction. If a refund is deemed appropriate, it will be processed in a timely manner, and the funds will be returned using the original payment method.

Our goal is to maintain the trust and confidence you have placed in us over the years by offering delicious and high-quality Indian sweets and meals. We appreciate your continued support and hope to serve you better with each interaction. Thank you for choosing Aazad mithai as your preferred provider of Indian delicacies.